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Privacy Policy

Ruutos is committed to respecting your privacy. We've structured our Web site so that, ingeneral, you can visit Ruutos on the Web without identifying yourself or revealing any personal information.

Once you choose to provide us Personally Identifiable Information (any information bywhich you can be identified), you can be assured that it will only be used to support your customerrelationship with Ruutos.

This statement regarding the privacy of the Personally Identifiable Information you provide onlinecovers five main areas:

  • Awareness
  • Choice
  • Accuracy & Access
  • Security, and
  • Future Developments.


Ruutos provides this Online Privacy Statement to make you aware of our privacypolicy and practices and of the choices you can make about the way your information is collected andused. To make this notice easy to find, we make it available on our homepage and from the bottom ofevery page on our Web site.

What we collect: Upon logging onto our Web server, our Web server automatically recognizes yourdomain name, but not your email address (where possible). We will collect the domain name fromwhich you log on, aggregate information on what pages you access or visit, userā€specific information onwhat pages you access or visit, and information volunteered by you (such as survey information and/orsite registrations). We do collect "cookies" to store your preferences and record session information.

On parts of the Ruutos Web site, you can become a member/customer and/or RIA, orderproducts or services, make requests, and register to receive materials. The types of personal informationthat may be collected on these pages are name, customer number, contact and billing information,transaction and credit card information.

In order to tailor our subsequent communications to you and continuously improve our products andservices, we may also ask you to voluntarily provide us with information regarding your personal orprofessional interests, demographics, experience with our products, and contact preferences.

How we use it. Ruutos uses your information to better understand your needs and provideyou with better service. Specifically, we use your information to help you complete a transaction, tocommunicate back to you, to update you on services and benefits, and to personalize our Web sites foryou. Credit card numbers are used only for payment processing and are not retained for other purposes.

From time to time, we may also use your information to contact you for market research or to provideyou with marketing information we think would be of particular interest. At a minimum, we will alwaysgive you the opportunity to opt out of receiving such direct marketing or market researchcontact. Wewill also follow local requirements, such as allowing you to opt in before receiving unsolicited contact,where applicable. Data collected online may also be combined with information you provide when youenroll with Ruutos.

Whom we share it with:

Ruutos will not sell, rent or lease your Personally IdentifiableInformation to others unless we have your explicit permission or are required by law. We will only sharethe personal data you provide online with other Ruutos Associates whoare acting on our behalf for the uses described above. Such Ruutos Associates, including those in South Africa and/or any other countries, are governed by our privacypolicies with respect to the use of this data and are bound by the appropriate confidentialityagreements.


Ruutos will not use or share the Personally Identifiable Information provided to usonline in ways unrelated to the ones described above without first letting you know and offering you achoice. As previously stated, we will also provide you the opportunity to let us know if you do not wishto receive unsolicited direct marketing materials from us and we will do everything we can to honorsuch requests.Your permission is always secured first, should we ever share your information with third parties thatare not acting on our behalf and governed by our privacy policy.

Accuracy & Access:

Ruutos strives to keep your Personally Identifiable Information accurateand secure. We do not provide access to your information online. In order to update or correct yourinformation with Ruutos, it will be necessary for you to contact Ruutos head office directlythrough the methods listed below. To protect your privacy and security, upon contacting us we will alsotake reasonable steps to verify your identity before granting you access or enabling you to makecorrections.


Ruutos is committed to ensuring the security of your information. To preventunauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use ofinformation, we have put in place appropriate physical, electronic and managerial procedures tosafeguard and secure the information we collect online.

Future Developments:

From time to time, we may use customer and/or Ruutos informationfor new, unanticipated uses not previously disclosed in our privacy notice. If our information practiceschange at some time in the future, we will post the policy changes to our Web site to notify you of thesechanges and provide you with the ability to opt out of these new uses. If you are concerned about howyour information is used, you should check back at our Web site periodically. We will only use datacollected after a policy has changed for the new purposes.