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Terms of Use

User Obligations

In consideration of the use of Ruutos website, user agrees to:

  • provide true, accurate, current and complete information as required on the Customer Application Form.
  • maintain and promptly update the customer profile to keep it accurate, updated and complete.

If user provides any information that is untrue, inaccurate, not current or incomplete, Ruutos has reasonable grounds to suspend or terminate user's account and refuse any and all current or future use of the Ruutos web based services.


Ruutos do not guarantee the availability of services offered on this website ("the Services") or the accuracy of the information and/or images on this website. We make no representations or warranties, whether express or implied, and assume no liability or responsibility for the proper performance of this website and/or the Services and/or the information and/or images contained on this website, and the Services are thus used at your own risk. In particular we make no warrantee that the Services will meet your requirements, be uninterrupted, timely, and secure or error free.

Intended audience

Unless otherwise specified, the materials in the site are presented solely for the purpose of promoting products available in South Africa. Ruutos manages this website from its offices located in Johannesburg, South Africa. Ruutos makes no representation that materials contained in this website are appropriate or available for use in other locations. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.


You, the user, accordingly indemnify and hold us harmless against all and any loss, liability, actions, suites, proceedings, costs, demands and damages of all and every kind, (including direct, indirect, special or consequential damages), and whether in an action based on contract, negligence or any other action, arising out of or in connection with the failure or delay in the performance of the Services offered on this website, or the use of the information and/or images available on this website.

Use of Services:

You may only use the Services for lawful purposes and you warrant that you shall not, other than for your personal and non-commercial use, store on your computer, or print copies of extracts from this website, and you may not, other than for your personal and non-commercial use, "mirror" or cache information provided via this website on your own server, or copy, adapt, modify or re-use the text or graphics from this website without prior written permission from Ruutos.


Whilst your name and particulars which are supplied to us when registering, some of the Services will not automatically be made available to anyone, we nevertheless reserve the right to make information available to the authorities if required by law.

We will not sell or rent any personally identifiable information about you to any third party. However monitoring or recording of your registration details may take place for business purposes to the extent permitted by law, such as for example quality control and training for the purposes of improving our Services. However, in these situations, we will not disclose information that could be used to personally identify you.

We will adhere to our privacy policy the salient terms of which are available for you to link to and read from the home page of this website.

You must notify us immediately should any of your information change.

Intellectual Property Rights:

You acknowledge that we own the intellectual property rights in and to this website, and that the unauthorized use thereof is expressly prohibited. The word or mark "Ruutos", and all associated logos and symbols and combinations of any of the foregoing with another word or mark, used on this site, are the trademarks of Ruutos Consulting & Projects.

Account Modifications

If your profile needs to be updated, you may do so by logging into your account and electronically submitting the new data.


Users who no longer wish to receive our newsletters, service announcements and account-related emails may opt-out of receiving these communications by emailing us at


You shall keep your password secure and warrant that no other person shall use the Services utilizing your password, and you acknowledge further that you are responsible for ensuring that no unauthorized access to the Services is obtained using your password, and that you will be liable for all such activities conducted pursuant to such use, whether authorized or not.

Termination and Variation:

We reserve the right to terminate the Services to you in particular, or to the public in general, without notice or reason, or to revise these terms and conditions at any time. Such changes will be posted on this website and be deemed to have been accepted by you if you continue using the Services. The obligation therefore is on you to review these terms and conditions at regular intervals.

International Guidelines

User agrees to comply with all local rules regarding online conduct and acceptable content. Specifically, user agrees to comply with all applicable laws regarding the transmission of technical data exported from the country in which they resides and/or originates.


These terms of use will be governed by and construed in accordance with the laws of South Africa.

These terms of use are severable, in that if any provision is determined to be illegal or unenforceable by any court of competent jurisdiction, then such provision shall be deemed to have been deleted without affecting the remaining provisions of the terms.

Our failure to exercise any particular rights or provision of these terms shall not constitute a waiver of such right or provision, unless acknowledged and agreed to by us in writing.

These terms and conditions, as varied by us from time to time pursuant to the clauses above constitute the sole agreement between you and ourselves.

100% satisfaction guaranteed

If for any reason your Ruutos product doesn't satisfy your expectations, it will be exchanged for another or purchase price will be reimbursed*. This guarantee is valid for 30 days from the date of purchase

*Reimbursements/exchanges are subject to the return of the product in its original state. Guarantee does not exclude any statutory warrantees